The main program of the JTTI is the Diploma in Tourism and Hospitality which lasts 2 years. The first Diploma started in 2007 with the opening of the school. The first graduation took place in 2009 with eleven students graduating. Every year, prospective students can apply for the Diploma program through an interview and assessment process – the conditions for accepting students is a sufficient level of English and the ability to commit their time for the two years.
On average, 12 students join the Diploma every year in September. While the first year of the studies covers specific skills needed for Local Tour Guides, Food Safety, Customer Service, Front Desk Agent, Housekeeping and Food and Beverage Production and Service, the second year adds Business, Management, Marketing and Food Cost Control. Throughout the two years, students also cover English, Math, IT, Leadership and First Aid/Health up to CPR. In addition to classroom teaching, there is a strong practical focus whereby students apply their skills when running the training kitchen and restaurant. Alibi’s Well Restaurant is open for lunch every day and offers themed dinners every Friday evening during school time. Furthermore, the students are given Work Experience opportunities in hotels and with tour operators to gain an insight into the working environment of the local tourism and hospitality industry.
On successful completion of their studies, students receive a Diploma which is recognised by the Zanzibar Commission for Tourism. After completing their studies, students go to work in hotels and with tour operators in Zanzibar while others open their own business.
The Institute is managed and run by the Director, Patricia Elias, who is supported by volunteer teachers who come from all over the world to offer their knowledge and skills. While the majority of volunteers stay 3-6 months, a few long-term volunteers have assisted in teaching and managing the school.